Terms and Conditions

Welcome to Wentz Ville Towing. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

2. Acceptance of Terms

By using our services, you agree to these Terms and Conditions. If you do not agree, please refrain from using our services.

We reserve the right to modify these Terms at any time. Continued use of our services constitutes acceptance of any revised terms.

3. Services Offered

Wentz Ville Towing provides the following services:

  • Light-duty, medium-duty, and heavy-duty towing
  • Emergency roadside assistance
  • Vehicle recovery and transport
  • Battery jump-starts
  • Tire change services
  • Fuel delivery
  • Lockout services

We strive to provide prompt and efficient services, but we do not guarantee availability at all times.

4. Service Requests & Scheduling

  • Service requests can be made via our website, phone, or in person.
  • Scheduling is subject to availability.
  • We reserve the right to refuse service at our discretion.

5. Payment Terms

  • Payment Methods: We accept cash, credit cards, and other approved payment methods.
  • Pricing: Service charges vary based on location, type of service, and vehicle condition.
  • Late Payments: Failure to pay on time may result in additional charges.

6. Cancellations & Refunds

  • Cancellations: You may cancel a request before the service is dispatched. Once a driver is en route, cancellation fees may apply.
  • Refunds: Refunds are issued at our sole discretion for services not rendered due to factors within our control.

7. Liability & Limitations

  • We are not responsible for any pre-existing damage to your vehicle.
  • We shall not be liable for delays caused by traffic, weather, or unforeseen circumstances.
  • You agree that our liability is limited to the service fees paid.
  • We do not guarantee that all vehicles can be successfully recovered or transported without potential risks.

8. User Responsibilities

  • Ensure your vehicle is legally and safely positioned for towing.
  • Provide accurate details about your vehicle and location when requesting service.
  • Adhere to safety guidelines and instructions provided by our operators.

9. Prohibited Activities

You agree not to:

  • Use our services for illegal activities.
  • Tamper with or obstruct our equipment and personnel.
  • Provide false or misleading information when requesting service.

10. Indemnification

You agree to indemnify and hold Wentz Ville Towing, its employees, and affiliates harmless from any claims, damages, or losses arising from your use of our services.

11. Privacy Policy

We respect your privacy. Any personal information collected during service requests is used solely for providing and improving our services. For more details, please refer to our Privacy Policy.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the state where Wentz Ville Towing operates.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.